Privacy policy

Privacy Policy

PRIVACY POLICY

Last Updated: September 7, 2026

This Privacy Policy describes how EverGrace Keepsakes, operated by Justina Brown ("we," "us," or "our"), collects, uses, shares, and protects personal information when you visit or make a purchase from:

evergracekeepsakes.shop

Information We Collect

We may collect information including:

  • Name;
  • Email address;
  • Phone number;
  • Billing address;
  • Shipping address;
  • Order information;
  • Purchase history;
  • Customer service communications;
  • Device information;
  • Browser information;
  • IP address;
  • Website activity;
  • Cookies and similar technology data.

Payment information may be processed by Shopify and third-party payment providers.

We generally do not directly store complete payment card details.

How We Use Information

We may use personal information to:

  • Process orders;
  • Process payments;
  • Arrange fulfillment and delivery;
  • Send order notifications;
  • Provide customer service;
  • Process returns and refunds;
  • Prevent fraud;
  • Improve our website;
  • Conduct analytics;
  • Provide marketing where permitted;
  • Comply with applicable legal obligations.

Shopify

Our online store is powered by Shopify.

Shopify provides the ecommerce infrastructure that allows us to sell products and services to you.

Personal information may therefore be processed through Shopify and its service providers.

Cookies

We and our service providers may use cookies and similar technologies for:

  • Essential website operation;
  • Shopping cart functionality;
  • Checkout;
  • Security;
  • Remembering preferences;
  • Analytics;
  • Advertising and marketing where permitted.

Where legally required, visitors may be provided with options to manage cookie or advertising preferences.

Sharing Personal Information

We may share personal information with service providers where reasonably necessary, including:

  • Shopify;
  • Payment processors;
  • Shipping providers;
  • Fulfillment providers;
  • Analytics services;
  • Marketing providers;
  • Customer service providers;
  • Technology and security providers.

Information may also be disclosed when required by applicable law or legal process.

Email Marketing

If you subscribe to promotional emails, you may unsubscribe using the unsubscribe link included in those messages.

You may still receive essential transactional communications relating to purchases, payments, or customer support.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services;
  • Maintain transaction records;
  • Comply with legal obligations;
  • Prevent fraud;
  • Resolve disputes.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access personal information;
  • Correct inaccurate information;
  • Request deletion;
  • Obtain a copy of certain information;
  • Restrict or object to certain processing;
  • Withdraw consent where applicable;
  • Opt out of certain targeted advertising or data-sharing activities where required by law.

To submit a privacy request, contact:

shopinmom568@outlook.com

Children's Privacy

Our store is not intended for children who are not legally permitted to independently provide consent under applicable law.

Security

We use reasonable safeguards designed to protect personal information.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Policy Changes

We may update this Privacy Policy periodically.

Any revised version will be posted on our website with an updated revision date.

Contact

EverGrace Keepsakes
Operated by Justina Brown

Email: shopinmom568@outlook.com
Phone: +1 213-839-9847

Address:

2740 24th Ave SE
Naples, Florida 34117
United States